Portfolio

This course was created in response to increased attempts to defraud call center agents using a refund scam. It pulls from real calls and uses practical tips to help frontline agents identify these scam attempts with scenario videos, knowledge checks, and various interactive elements.

Pages within the Docebo LMS are highly customizable, and these examples are some of the possible layouts possible. Each one is built with user experience, browsability/discoverability of content, and cohesive branding in mind. 

This course is designed to help people leaders enhance team engagement and build a trusting workplace. It provides both reinforcement for leaders and practical tools for them to use when engaging with their teams, all within a engaging and visually cohesive Rise course.

This strategic presentation outlines a scalable approach to building a learning culture in a hybrid workplace. Designed to showcase leadership readiness and business alignment, it blends stakeholder collaboration, integrated systems, and data-driven metrics to create an impactful learning experience.

Performance management conversations can be challenging both for leaders and team members. This guide was created to offer tips to help everyone prepare for a successful mid-year check-in conversation. Its format also offers multiple options for distribution and consumption.

Part of any learning role involves showcasing trends in data to leaders or other key stakeholders. These slides demonstrate a presentation created for this purpose. With a dramatic color palette to match the brand expectations, this example showcases both design skills and an understanding of training data and its impacts.

This scenario-based module transforms cybersecurity training into an interactive experience designed to simulate the types of real-world data privacy risks employees might encounter. The scripting and design turn this dry compliance content into a fun, high-retention experience to engage learners.

For certain processes and tasks, there is no replacement for practice. Simulations through programs like Iorad provide this ability in a user-friendly presentation with little risk to sensitive data or live programs/sites.

The Storyline orientation module was intended for new hires at FSU’s main library—Strozier. I created this as a proof-of-concept module during my time at Strozier, and it was designed as an entirely asynchronous online lesson providing an overview of the library’s internal structure and primary services.

In many cases, users who are new to AI tools like Microsoft Copilot struggle to understand the myriad ways these tools can increase their productivity or ease tedious tasks. These tips sheets are broken up by types of work and include sample prompts that can be used immediately.

This humorous microlearning created in Rise teaches essential hiking safety through quick interactions and creative scripting. This is designed to showcase an integrated graphics design and a lighthearted tone to create a memorable learning experience of critical safety information.

All employees and students at Florida State University have access to the LinkedIn Learning library of courses. Often, however, members of the FSU community either do not know they have this tool at their disposal or they aren’t sure how to access the accounts provided by FSU. The purpose of this module is to address both of these issues.